"John was here every day. Workers were here every day. I was never left wondering what was going on. There's nothing worse than if work starts and then it all comes to a standstill. It has to keep going, which it absolutely did with John & his team. Hence, it was finished by the date it was supposed to. Everything was done completely to my satisfaction. Making sure you have your budget which is stuck to. A lot of planning. A lot of working. But John was so good with that side of it. He's really good to work with and the result is just what I wanted."